Who we are
Our website address is: https://smileforever.graphenanodental.com.
This privacy policy describes how we collect information, the purposes for which we use it, and how we manage it. Your privacy is important to us, and we place great value on it. Therefore, we are fully committed to the protection of our Users’ personal data. We have implemented the necessary technical and organizational measures as required by data protection regulations to ensure the confidentiality of your data, in compliance with the General Data Protection Regulation (GDPR) of the European Union and the Spanish Organic Law 3/2018 of December 5th (LOPDGDD). However, we cannot be held responsible for any damages caused by third-party alterations to the User’s computer systems, electronic documents, or files.
WHO IS RESPONSIBLE FOR DATA PROCESSING?
Corporate Name: GRAPHENANO DENTAL, S.L. (hereinafter, the “Company” or the “Controller”)
Tax ID (CIF): B87533014
Address: C/PABLO CASALS, 13 BAJO – 30510 – YECLA – MURCIA
Phone: 965108102
Email for data protection matters: personal@graphenano.com
WHAT ARE THE PURPOSES OF DATA PROCESSING? WHAT IS THE LEGAL BASIS?
The personal data of the data subjects will be processed by GRAPHENANO DENTAL, S.L. for the following purposes, depending on when the information is provided:
- To respond to your inquiries or send you information related to your request, it may be necessary to collect information from you. In such a case, we will ask you to provide it voluntarily and expressly. You should only provide data that you own or, if concerning third parties, only if you are their legal representative or have their clear consent. The legal basis for this processing is Article 6.1(a) of the GDPR (data subject’s consent).
- For customer registration, updating data, and managing the business relationship. Data will be collected through the relevant registration form initially and through commercial transactions subsequently. Specifically, the following actions are included:
- Creating a customer account via the website using the links provided by GRAPHENANO DENTAL, S.L. This is based on Article 6.1(a) GDPR (data subject’s consent).
- Managing and administering the existing contractual relationship with the customer, under Article 6.1(b) GDPR.
- Analyzing customers for market research and opinion surveys, based on legitimate interest per Article 6.1(f) GDPR.
- If you wish, we can periodically send you commercial information about our products and/or services, including newsletters. The legal basis for this processing is Article 6.1(a) GDPR (data subject’s consent).
- To fulfill our contractual obligations if you have decided to purchase any of our products and/or services, and for the administrative, tax, and accounting management related to the services provided. This processing is based on Article 6.1(c) GDPR: compliance with a legal obligation applicable to the company.
- Managing subscriptions to receive commercial information about GRAPHENANO DENTAL, S.L., for which the user’s consent is collected via the newsletter subscription mechanisms on the website. This processing is based on Article 6.1(a) GDPR, and consent may be withdrawn at any time without affecting the lawfulness of the prior processing.
- Participating in potential recruitment processes if you send us your CV. The legal basis is the data subject’s consent under Article 6.1(a) GDPR.
WHAT ARE THE DATA RETENTION CRITERIA?
Data will be kept for the duration of the legal obligation limitation periods and as long as there is mutual interest in maintaining the relationship. They will be deleted when they are no longer necessary for the purposes for which they were collected.
CVs received will be destroyed if not selected for recruitment processes, with a maximum retention period of one year.
Retention period for commercial communication:
- If you have expressly authorized us, we will retain your data until you withdraw your consent.
- If you have had a contractual relationship with us and receive commercial communications, we will retain your data until you object to such processing.
HOW SHOULD I UPDATE MY PERSONAL DATA?
The User guarantees that the personal data provided through this website are truthful, correct, current, and complete. The User must notify us of any changes or updates by sending a communication to the postal or email addresses mentioned in the “Where can you exercise your rights?” section.
WHO ARE THE RECIPIENTS OF THE INFORMATION?
We will not share your information with third parties except where required by law or necessary to provide our services, or if you have given your express and unequivocal consent. Specifically, data provided to request information about available spaces may be shared with advertisers you have contacted.
Data may also be disclosed to courts, tribunals, and public administrations when required by law.
GRAPHENANO DENTAL, S.L. also works with service providers that handle personal data on its behalf. In compliance with data protection obligations, appropriate contracts are signed binding the processor to data protection obligations.
Specifically, data will be shared with companies within the GRAPHENANO GROUP for service execution and internal administrative management, based on legitimate interest.
For more information about data recipients, you may email personal@graphenano.com and specify the processing activity in question.
WHAT ARE THE DATA SUBJECT’S RIGHTS?
Anyone has the right to obtain confirmation about whether we are processing personal data concerning them. Data subjects have the right to access their personal data, request rectification of inaccurate data, or request deletion when the data are no longer necessary for the purposes for which they were collected.
In certain circumstances, data subjects may request the limitation of their data processing, in which case we will only retain the data for legal claims. For reasons related to their particular situation, data subjects may also object to the processing of their data. We will stop processing the data unless there are compelling legitimate grounds or legal claims. They also have the right to withdraw consent at any time when the processing is based on that consent.
Data subjects may lodge a complaint with the competent Data Protection Authority, such as the Spanish Data Protection Agency, especially when they are not satisfied with the exercise of their rights or believe that the data processing is unlawful.
WHERE CAN YOU EXERCISE YOUR RIGHTS?
By sending a written communication to GRAPHENANO DENTAL, S.L., C/PABLO CASALS, 13 BAJO, YECLA, 30510 (MURCIA) or by sending an email to personal@graphenano.com, identifying yourself and specifying your request, along with a copy of your ID or equivalent document.
In commercial communications including newsletters, you can revoke your consent by sending an email to personal@graphenano.com with the message “Unsubscribe from Communications Service” or by clicking the unsubscribe link if provided in the email. GRAPHENANO DENTAL, S.L. may use cookies during the provision of website services (see our cookie policy).
SECURITY MEASURES
In accordance with current regulations on personal data protection, the CONTROLLER complies with all provisions of the GDPR for the processing of personal data under its responsibility, especially the principles outlined in Article 5, ensuring that data are processed lawfully, fairly, and transparently; and are adequate, relevant, and limited to what is necessary for the purposes for which they are processed. The CONTROLLER guarantees that appropriate technical and organizational policies have been implemented to ensure security measures as per the GDPR to protect Users’ rights and freedoms and has communicated the necessary information to enable them to exercise those rights.